Paul Lawrence | Plumbing & Heating Services
Dear Ben Wicks,
l would like to thank you for your recent service to us following the company van breaking down in Spalding. You were called after hours as we was in desperately in need of a vehicle recovery and repair. All l could think of was in need of a fix call Ben Wicks. After calling you, you recovered our vehicle on the same day and repaired ready for pick up the next day. This was really important to us, due to having work booked in and trying to cope with only the one van on the road. Thanks for the fast turnaround that your company delivered with outstanding performance and with excellent customer satisfaction. I would like to let you and your potential clients know that I would have no hesitation to recommend your services to my family, friends and clients who may be looking for vehicle repairs, servicing and much more.
Once again many thanks for a professional service
Coversure Insurance Services Wisbech
Just wanted to say thank you for providing the service and MOT for my vehicle. You kindly gave me a lift to work and back again once the work was completed. The vehicle had an intermittent lighting problem on the dashboard and you checked into this for me and to make sure I did not have a problem as I was travelling to the airport on holiday. I would have no hesitation in recommending yourself to any family, friends or clients who require a service, MOT or in fact are looking for a new vehicle.
Many thanks and kind regards,
Michelle Smith | Coversure Insurance Services Wisbech
My van was in a fix. so l booked it in with Ben wicks. It was due for a MOT and service to be honest was feeling quite nervous as like most trades we probably don’t treat our vans as well as we should. lt came to the day but l’d been distracted by a massive work load from a very big client. I phoned Ben and told him that l had forgotten about the MOT and Service and that I was stuck on site and couldn’t leave. The perfect response came from Ben “Don’t worry Shane I’II come and get it leave you with my van and bring yours back later.” Customer service like this is rare in the modern day and with out a doubt this is on par with the service I try to give my own customers. Since my van’s MOT I have had my wife’s car through Ben as well. She was also blown away with the customer service as well. Without a doubt they have a new loyal customer for life and l shall recommend them anytime possible. Very highly recommended and the best customer service.
Alex Wade | Paul Lawrence Plumbing & Heating Services
I would like to thank you for the excellent service that yourself and the others that work at your garage provided me with. From booking in an appointment with your receptionist to getting the MOT done on my van. You went out of your way to make sure that my van was able to be back on the road after it initially failed, taking time out of your schedule to help rectify the faults that we’re identified. I highly recommend your services to anyone that needs anything doing on their car or van.
Philip Brooks | Diamond Byte Solutions
After ‘bumping’ into Ginny’s brother-in-law in a backstreet in Wisbech, I needed to get my car fixed. and as he says ‘if your car’s in a fix, call Ben at Michael Wicks’. So I did…
The estimate was done the very same day and approved by the insurance company assessor about a week later.
Ben offered me a loan car while mine was being repaired, but since the insurance company was paying, I took their hire car. When I picked my car up four days later I was extremely pleasantly surprised to find that they had given it a compete valet – my car had never looked better and you would never have guessed that it had been bumped into. l hope I don’l have to, but should I need to. I would not hesitate to use Ben’s crash repair service again.
Just a little verse to read,
To thank you very much,
For all your help and kindness,
In the way you handled stuff!
In a most genuine and friendly way,
With a smile and touch of wit,
You took on all that i asked of you,
And never threw a fit!
Back and forth and back again
I turned up at your garage
Yet me and that little car i had
Did not make for a happy marriage!
You did eyerythlng that you could have
Without any fuss or complaining
If i had been you, and you had been me
Honestly it might have done my brain in!
Yet calmly and proffesionally
You treated me ever so fairly
If i was asked, where’s the best place to go
Wlck’s garage i’d say,
But make sure you get there early!
Safety Security & Training | Keith Coote
Finding a good garage that will provide you with a good service these days is not easy. I have now found one.
The lead time for work to be done was only two days. I had to wait two weeks at another local garage. You accepted my vehicle and gave it probably the best check over it has ever had.
When I came to pick it up, you spent time with me going through all the things that you had found. This was not to increase the amount that you could change me but for my information. Of the ten points, you suggested that only one needed to be done immediately and the others could wait until another time as they were only advisory.
The attitude, service and customers ‘good feel’ was at the top end of the scale. Ben, thank you for your service. I will always go to Wick’s Garage with my vehicle from now on. It will be a pleasure to recommend Wicks’s Garage to all my customers and friends.
The Window Doctor | David Murfit
I was returning to my car a couple of weeks ago and noticed a note on my windscreen. A very honest woman had left the note saying she had hit my car while parking.
My first thought was of all the hassle in getting this sorted… However, I contacted Ben at Michael Wicks Garage, took my car round straight away and was given a price. The lady who hit me was happy with the quote and said she feared it would be more expensive. I booked my car in and within a week all repairs were complete and no evidence of the damage could be seen. And, my car had been valeted to a very good standard (better than I do it myself).
I would have no hesitation in recommending Ben at Michael Wicks Garage for body repairs you may have.